When setting up a business, it is important to equip the office with an efficient computer system and create a reliable network infrastructure. IT infrastructure, whether you’re running a small or large business, needs to be managed and developed in line with the changing needs of the business.

Many companies consider outsourcing specific areas of the company’s technology needs or the entire IT system. Much has been written about the pros and cons of IT outsourcing compared to keeping an in-house IT specialist or even an IT department. However, it is obvious that IT outsourcing can be an extremely efficient way of managing IT infrastructure.

Strategic planning is the first step to success when setting up any business, but strategic thinking when planning a communication system in your offices is even more important. This is what we need to keep in mind when choosing between IT business partners. It is crucial to select a partner that can use all intellectual and physical capabilities to enhance your client’s existing infrastructure or build a new and improved one. An inexperienced IT partner could screw up your entire infrastructure and make it unviable.

What things should be considered when choosing an IT outsourcing partner?

Check your outsourcing partner infrastructure and technology

When you have an office and one or more branches in other parts of the world, it is obvious that your outsourcing partner must use the best infrastructure and state-of-the-art technology to handle the tasks.

Check if the outsourcing IT team has the right ratings to perform IT tasks for your company and to achieve all your goals.

Ask for references and check the proven track record.

Find out if your offshore partner has experience in delivering the required services at the scale of your business needs. You don’t want the IT company to get their first IT outsourcing experience when they work for you. The references are there so you can learn more about quality of service, timely deliveries and customer support services. You can also check out the company profile on Microsoft Pinpoint. Look for Gold and Silver competitions. Don’t forget to check the comments section.

Check if the IT partner provides a complete package of IT services

Sometimes your business may be facing multiple IT issues and it is always good to be able to contact your outsourcing partner as the team will see the whole picture and you won’t need to explain your ideas again.

Control linguistic and cultural compatibility

Your IT partner must have a good understanding of your employees to ensure effective and speedy problem resolution. Additionally, your IT partner needs to be aware of your organizational structure and cultural quirks.