Watermark faucets are undoubtedly world-class products made after careful concept creation, manufactured in strict processing facilities, and marketed by a large number of reputable dealers. Certainly, there are several basic issues that revolve around the installation, maintenance or repair of these faucets. Some of which will be answered below.

Can a new faucet be installed using the old drain configuration?

For most Watermark-manufactured faucets, this installation is easily feasible. This is especially true if the original assembly and the new faucet are in the same finish styles (example: both have brass finishes). If you want a new style faucet, it will be to your advantage to replace the drain assembly with the same finish to make it easier to manage the overall setup.

Can Watermark faucets be installed or repaired using silicone, teflon tape, or plumber’s putty without voiding the warranty?

Watermark allows the homeowner to use silicone to form an airtight seal between the sink and the drain, and between the sink and the faucet. If silicone is used, it is recommended that only pure non-corrosive silicone be used. Teflon tape is allowed to effectively seal pipes without compromising any warranty. On the other hand, the company will not tolerate the use of plumber’s putty. Although its function is similar to that of silicone, it contains an acidic component that can potentially corrode some coatings. This possible corrosion causes the application of plumber’s putty to void any warranty on the product.

What not to do when cleaning Watermark faucets?

If the ingredients of a cleaner include alcohols, organic solvents, abrasives, or other highly reactive chemicals, you should never apply that cleaning agent to any Watermark faucet. The above components compromise the faucet’s finish and can accelerate corrosion and cause further damage. Cleaners or sponges that have not been shown to be safe for polished metal surfaces should also not be used on any Watermark products. Most fibrous pads or sponges have tiny, invisible particles that can scratch your faucet’s finish. Leaving the cleaner on too long is another terrible mistake. Instead of preserving faucets, cleaners can shorten the life of your faucet. To avoid this, immediately remove the cleaner with water after sufficient contact has been established between the cleaning agent and the product being washed.

What should you do if you notice your Watermark faucet or valve is leaking?

If you notice any leaks, it might help to identify the source of the problem. Leaks are usually the result of broken or scratched cartridges. This scratch may be due to over tightening, hard water, or debris in the water line. For best results, consult a nearby professional plumber or contact Watermark immediately upon observing any leaks. If your faucet or valve is found to require complete replacement then you should purchase genuine replacement components from your nearest Watermark supplier.

What should you do if the finish on your faucet starts to corrode?

Gold, copper and nickel finishes can mar over time due to microscopic particles normally present in the air or due to improper cleaning. If the gold or brass finish on your faucet begins to fade, you should scrub the faucet with a rag that contains a small amount of lemon-scented furniture finish. Nickel finishes lack a protective coating to allow the viewer to see through the true aesthetic form of the faucet. When nickel oxidation occurs, simply apply a small amount of mild metal polish to the corroded faucet. There really are some cases where you have to go to great lengths to maintain the exceptional artistry and functionality of your Watermark Faucets.