Running a business is challenging. Can’t find you want to see new ideas and what they can do for you? Sometimes you find them. Occasionally you stumble upon some new way of working and it’s great. However, more often than not, the disruption caused by introducing something new is simply not worth it.

So there’s an idea called VoIP – Voice over Internet (protocol) and it’s been around for a long time, in fact, since 1992. Two-thirds of the world’s phone conversations now use it, because it powers the telecommunications backbone of the planet.

I found it a decade ago and have been working with VoIP ever since. People don’t care how it works, only what it can do for them.

These are just some of the great things that VoIP can do.

How to avoid business misunderstandings

I have heard many people say “I wish there was a way to avoid misunderstandings”.

You know the kind of thing where you promise white widgets and they hear yellow widgets and complain like crazy because you sent them white widgets. Well maybe VoIP can help you with that.

How to answer phone calls more efficiently

In the past, I used to hire a “phone operator” who would just sit at a console to answer the phone and eat chocolates. It costs a fortune!

So we automated the operator and it became such a mess that everyone started using cell phones. There’s a great thing called IVR (or voice menu) that can direct callers to where you want them to be. Would you like one for free? Well, VoIP can do it.

How to save money

It costs an arm and a leg to call mobiles and you never know how much you are going to pay. There are connection charges and rounding charges and… and…

Well, VoIP can do unlimited phone packages – make as many calls as you want anywhere for a flat rate. And even better, if you choose the right VoIP, you can call anyone on your network for free!

How to get a great phone system for free

I remember when a phone system cost a king a ransom. With the right VoIP, you can get a system for free – no fees, no connection charges, heck, even no carrier charges.

How to get a great free phone number for anywhere

VoIP means that phone numbers are free from geographic restrictions. You can have a London number even if your office is in Glasgow. You can also transfer numbers.